TPG CAN HELP WHEN LIFE GETS COMPLICATED
We make it simple to protect what’s important and get the best coverage and pricing. Our agents will give you reasonable advice and help you make informed decisions.
PROACTIVE ANNUAL REVIEW
As your life changes, so do your insurance needs. That’s why we complete a thorough annual review to reveal new gaps in your coverage. We stay on top of it, so you don’t have to.
COMPREHENSIVE COVERAGE
Whether it’s a floating home, vintage wine collection, vacation rental, classic car, or more—we have the ability and expertise to insure you correctly.
PERSONAL INSURANCE SPECIALITIES
Did you know your policy can handle everything from weddings and events to sewer backup to workers’ compensation for domestic help? We’ll make sure you’re covered.
MEET OUR PERSONAL INSURANCE TEAM
Work with a team who will partner with you to protect your family, your assets, and your interests.
Meet Carrie
Carrie McHale
Managing Director,
Portland & Renton
Carrie McHale
Managing Director, Portland & Renton
Carrie has extensive experience as a leader in the insurance industry and is passionate about creating an environment where employees can be successful and thrive. She and her team are committed to building relationships and helping our clients protect what’s important. She is rewarded when our clients become raving fans! Carrie has a B.S. in finance from Portland State University and enjoys hiking, biking, paddle boarding, and kayaking in the beautiful Northwest.
Meet Lisa
Lisa Pontrella
Operations Manager, Portland & Renton
Lisa Pontrella
Operations Manager, Portland & Renton
Lisa has been in the insurance industry for over 25 years, working with clients to identify coverage gaps and delivering options tailored to client needs. She enjoys working with our new employees to support their career training and best practices to better serve our clients. Lisa earned her Certified Insurance Counselor (CIC) and Associate in Management (AIM), along with a B.S. in business information systems. In her free time, Lisa likes the NFL, gardening, kayaking, home remodeling, vacation road trips, wine tasting, and volunteering at the local food bank.
Meet Amy
Amy Crandall
Service Manager,
Portland & Renton
Amy Crandall
Service Manager, Portland & Renton
Amy joined The Partners Group with more than 30 years of experience in various sectors of the insurance industry, with an emphasis on service. She has been both a personal lines underwriter as well as an excess and surplus lines underwriter, with experience in vendor relations and training. She earned her BA in business psychology from Otterbein University and has an Associate in Insurance (AINS) designation. When not at work, Amy volunteers with Birthday Dreams. She also enjoys cross-country skiing, cycling, and running.
Meet Michelle
Michelle Gallardo
Private Client Advisor, Portland
Michelle Gallardo
Private Client Advisor, Portland
Michelle enjoys building long-term relationships with her clients and seeing them through all their major life transitions. She values educating clients and giving them choices and advice on the best insurance package to meet their individual needs. Michelle graduated from Portland State University with a B.A. in marketing and management and has 19 years (and counting) in the personal insurance industry. When she’s not at work, Michelle enjoys kayaking, attending Broadway shows, wine tasting, reading, and traveling.
Meet Lori
Lori Hedgecock
Personal Insurance Advisor, Portland
Lori Hedgecock
Personal Insurance Advisor, Portland
Lori has over 35 years of experience working with individuals to provide peace of mind that their risks are being addressed, their assets protected, and legacies secured. Because every household is unique, she works closely with clients to identify potential gaps in coverage aiming to provide a customized insurance package that protects what is most important to her clients. Lori loves sharing insurance knowledge to help clients make informed decisions. In her personal time, Lori enjoys traveling and time with family, including seven grandchildren.
Meet Brian
Brian Olive
Private Client Advisor, Renton
Brian Olive
Private Client Advisor, Renton
Brian brings more than 20 years of personal insurance experience with a focus on the design and implementation of risk management programs for high net worth individuals, their families, and their business interests. As a former business owner, Brian understands the priorities, objectives, and concerns of successful owners, executives, and advisors. Brian is a graduate of the University of Washington with a degree in psychology. Today, he is based in Renton, WA, and serves clients across the country.
Meet Eric
Eric Thesen
Private Client Advisor, Renton
Eric Thesen
Private Client Advisor, Renton
After receiving his BA in international studies from the University of Washington, Eric has acquired nearly a decade of experience in personal insurance. He specializes in advising households on complex risks and asset protection. In his free time, he enjoys traveling, martial arts, and playing music.
Meet MiShell
MiShell Dains
Personal Insurance Advisor, Renton
MiShell Dains
Personal Insurance Advisor, Renton
MiShell Dains brings more than 14 years of experience as a personal insurance advisor. She breaks down insurance with real-life examples to help her clients understand how their coverage works and find the right fit and value for their specific needs. MiShell’s strengths are listening and getting to know her clients. “I take a consultative approach when working with my clients, I always aim to provide the best solution available for them.” When not working, MiShell enjoys gardening, cooking, and spending time with family and friends.
Meet Abbie
Abbie Webb
Personal Insurance Advisor, Renton
Abbie Webb
Personal Insurance Advisor, Renton
Abbie’s favorite part of her role is meeting new people. Through a consultative approach, she curates a risk management program specifically designed to protect her clients’ assets, lifestyle, and future. Abbie graduated with a B.S. in business management and received her Property & Casualty license in 2003. She enjoys spending time with her family, her dog Wyatt, and her incredible group of girlfriends. She likes to run and loves being near the water.
Meet Josh
Josh Gustin
Personal Insurance Advisor, Renton
Josh Gustin
Personal Insurance Advisor, Renton
After graduating from Azusa Pacific University with a degree in international business, Josh interned for a hospitality consulting firm in Shanghai, China. Servicing individuals and valuing strong relationships lead him to a career in personal lines insurance where he gained his Personal Lines Coverage Specialist designation. Above all, Josh values being able to protect individuals and their families from life-altering financial burdens. In his free time, Josh enjoys fitness and walking his golden retriever.
FILING A CLAIM OR PAYING A BILL?
The numbers you need at the click of a button.
Acuity.com
Customer Service: 800-242-7666 x5522
Filing a Claim: 800-242-7666
Roadside Service: 866-732-1466
Billing: 800-242-7666 x5511
AIG.com
Customer Service: 888-760-9195
Filing a Claim: 888-760-9195
Roadside Service: 877-653-2517
Billing: 888-978-5371
Chubb.com
Customer Service: 1-866-324-8222
Filing a Claim: 800-252-4670
Roadside Service: 866-866-4643
Billing: 800-682-4822
Cinfin.com
Customer Service: 1-866-513-1133
Encompassinsurance.com
Customer Service: 800-262-9262
Filing a Claim: 800-588-7400
Or email
Roadside Service: 800-588-7400 Option 1
Billing: 866-430-2916
Foremost.com
Customer Service: 1-800-527-3905
Filing a Claim: 800-527-3905
Billing: 1-800-532-4221
Foremost Metlife
Customer Service: 800-422-4272 or email
Filing a Claim: 800-854-6011
Roadside Service: 800-854-6011 Option 1 -> Option 3
Billing: 800-680-3353
Hagerty.com
Customer Service: 877-922-9701
Filing a Claim: 877-922-9701
Roadside Service: 866-922-6569 Option 1 -> Option 3
Billing: 877-922-9701
Nationwide.com
Customer Service: 855-473-6410
Filing a Claim: 800-421-3535
Billing: 888-891-0267
Nationwide Private Client
Customer Service: 1-855-473-6410
Filing a Claim: 800-328-4628
Roadside Service: 800-328-4628
Openly.com
Customer Service: 888-808-4842 #1
Filing a Claim: 888-808-4842
Billing: 888-808-4842 #1
Progressive.com
Customer Service: 800-274-4499
Filing a Claim: 1-800-776-4737
Roadside Service: 888-776-2778
Pureinsurance.com
Customer Service: 888-813-7873
Filing a Claim: email
Safeco.com
Customer Service: 800-332-3226
Claims: 800-332-3226
Roadside Service: 877-762-3101
Travelers.com
Customer Service: 1-877-878-2468
Filing a Claim: 800-252-4633
Roadside Service: 800-252-4633
Billing: 800-824-8574
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