Absence Foundations Monthly SME Pre-Call Form Questions
In advance of an SME call, please fill out this form so we have a full understanding of the question and general situation. We want to be well prepared for the call to provide exceptional service in the allotted time. As a reminder, clients are not allowed to join SME calls unless previously authorized.
Before filling out the form, please review the types of questions that can be asked during this meeting:
Types of questions that CAN be asked:
1. State and Federal Regulatory Questions (PFML, ADA, PWFA, FMLA, and other leave laws):
- What are the key regulations governing leave policies in our state?
- How do I review a medical certification?
- Should I run FMLA and state PFML concurrently?
- What are the requirements for continuing benefits while on leave?
- How does the FMLA apply to our company’s leave policies?
2. Consultant Resources and Best Practices:
- What resources are available to help us manage leave effectively?
- What best practices can we implement to streamline our leave management process?
3. General Policy Guidance:
- How can we ensure our leave policies align with company culture?
- What are some strategies for communicating leave policies to employees?
Types of questions that CANNOT be asked:
(Please note: if you have a strategic or prospecting question, contact gcruickshank@tpgrp.com. We’ll take prospect questions all day long!)
1. Case-Specific Questions:
- Can you review the leave application for John Doe and advise on approval?
- Why was Jane Smith’s leave request denied?
2. Employment Law Matters:
- How should we handle an employee who is suing us over a leave denial?
- Can you provide legal advice on handling a leave-related dispute?
3. Client-Facing Discussions:
- How can we use leave policies to attract new clients?
- Can you help us develop a client-facing leave policy document?
4. Strategic or Prospect Discussions:
- How can we use leave policies to gain a competitive edge in the market?
- Can you help us strategize on how to use leave policies for new business development?
"*" indicates required fields