Portland

Wealth Management

Operations Manager

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG’s success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

Are you ready to join an amazing team that has won too many Employer of Choice awards to list? Let’s work together!

The Partners Group currently has an outstanding opportunity for an experienced client service and operations professional to join our wealth management team in our Portland, Oregon office.

How you will have an impact at TPG:

The primary role of an Operations Manager is to manage the daily activity of the client service team within SEC guidelines and regulations, support the team in all areas of client service, and provide onboarding and training to the support and administrative team members.

What a typical day in this role looks like:

  • Manage the daily activities of the service team, including approving correspondence, approving and tracking paperwork, and systems maintenance
  • Coach, develop, and mentor the service team
  • Serve as the internal advisor to the Director and Managing Director, delivering feedback and insights on the requirements of team-specific process and strategies
  • Develop and implement processes and procedures to streamline the service team workflow
  • Research complex client service situations and address questions from clients on account activity
  • Track and report status on department KPIs and other goals
  • Coordinate new hire training in the areas of client service, new account paperwork, technology platforms, operations and compliance
  • Attend weekly and monthly department and TPG meetings as requested

Key details

Location: Portland, OR

Hours: 40 hours/week, Mon-Fri

Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

Travel: Ability to travel locally with minimal overnight travel.

What you’ll bring to the table:

  • A Bachelor’s degree (Preferred)
  • At least five years of experience in a client service or operations role, preferably at a Registered Investment Advisory firm
  • Series 65 license (Preferred)
  • Expertise in the Microsoft Office Suite and proficiency in the use of personal computers
  • Exceptional written and verbal communication skills

What will really make you stand out:

  • You are a Microsoft Excel wiz and have the ability to learn technical concepts quickly and apply them in the workplace
  • You have successfully directed work for a client facing team
  • You are detail driven

What TPG can offer you

  • A rich benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, and Retirement plan
  • Support & Development to cultivate your knowledge and Continuing Education to maintain or support your professional designations
  • Community Involvement perks including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day

Commitment To Diversity

TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve.

Apply Today!

Send your cover letter and resume to jobs@tpgrp.com.

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